Trusted Business Advisor Serve as the primary compliance contact and trusted advisor to Retail leadership on compliance related matters and evaluate required escalation of those matters to Compliance leadership. Provide guidance and ongoing support to Retail on managing compliance risks and applying compliance requirements to new products and processes. Assist Retail in i

Trusted Business Advisor Serve as the primary compliance contact and trusted advisor to Payments leadership on compliance related matters and evaluate required escalation of those matters to Compliance leadership. Provide guidance and ongoing support to Payments on managing compliance risks and applying compliance requirements to new products and processes. Assist Payment

Strategy Participate in leadership forums to stay abreast of key regulatory updates/changes and best practices. Develop and monitor Key Performance Indicators (KPI) and Key Risk Indicators (KRI). Ensure measurements are tied to corporate goals and objectives. Understand the risk and impact associated with each indicator and create action plans if actuals are not within ri

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Advises and guides 1LOD performing the Third Party risk processes performed on new and existing Third Parties using a risk based approach for review requirements and frequency. Analyzes process elements include planning, due diligence and third party selection, contract negotiation, ongoing monitoring, termination/off boarding. Provides guidance and works with 1LOD to ide

Consumer Customer Restitution And Remediations Leader The Consumer Customer Remediations and Remediations Leader is responsible for overall Line of Business leadership and execution of Restitution and Remediations for consumers, inclusive of Retail Banking, Small Business Banking, Retail Business Services, Sales and Enablement and Retail Risk Services and other areas prov

Serves internal and external clients including trust beneficiaries, vendors, colleagues in remote locations, and financial advisors at outside institutions. Prepares reports required for annual account reviews. Performs data entry which includes check writing, ACH set up, and account information editing. Accesses statements, account data, and tax reports from various prop

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Customer Relationship Activities Service, execute and impact the customer relationship activities for the attraction, expansion, and retention of business customers. Provide effective customer onboarding and engagement by routinely strengthening new and current customer relationships, introducing new and existing customers to Comerica's products and services, and addressi

Document and File Safekeeping Ensure accurate files are created, maintained and safeguarded for the loan documents evidencing the over 121,000 loans booked to Comerica's Commercial accounting system (AFS) with a Commercial Loan Portfolio value of for all three banking regions Physical Document Inventory Management Validate the receipt of complete loan documentation packag

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Leadership/Management Provide vision and leadership in the development of strategic and annual business plan for assigned region that is consistent with the Market President's vision for the overall market and Comerica; establish operating goals and standards consistent with strategies, policies and procedures. Manage a region wide leadership team, or "Regional Council",

Strategic Planning Identify and recommend key strategic initiatives/investments that will grow Comerica's payments business. Support and/or facilitate strategic sessions involving the development of business objectives, product/business roadmap discussions, aligning business vision with division or enterprise strategies, aligning cross division business needs with enterpr

Strategic Planning Identify and recommend key strategic initiatives/investments that will grow Comerica's payments business. Support and/or facilitate strategic sessions involving the development of business objectives, product/business roadmap discussions, aligning business vision with division or enterprise strategies, aligning cross division business needs with enterpr